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Standard 9: Student Support Services  1. Student Handbooks Student Handbook 2. Policies and Procedures for Student Grievances, with Description of How Information is Disseminated to Students Student Complaint Procedure CCNY Undergraduate Bulletin: page 294-306 CCNY Graduate Bulletin: page 15 3. Reports and Plans from Student Service Offices (health, housing, dining, counseling, career services, safety and security, disabled students, social/cultural activities, campus ministries, Greek, and community service) Food Services Public Safety and Security Student Disability Services Athletics Additional Materials Available in Middle States Resource Room 4. The Policy for Maintaining Student Records and a Published Policy on the Release of Student Information Policy on Maintaining Student Records FERPA (Family Education Rights and Privacy Act) SEVIS 5. Data and Reports on Athletics Data Reports: Athletics 6. Relevant Results of Internal Surveys of Students and Alumni, and External Surveys CUNY Student Experience Survey Focus Group 9: Freshman-Sophomores Focus Group 10: Upperclassmen and Graduate Students Alumni |
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